Organizational Behavior (OB) is the study of the way people interact within groups. Normally this study is applied in an attempt to create more efficient business organizations. The central idea of the study of organizational behavior is that a scientific approach can be applied to the management of workers.
Role of Organizational behavior
Organizational behavior helps the managers in the following areas:
- Understanding human behavior: Organizational behavior provides a way for understanding human behavior in the organization. For shaping human behavior in definite direction for achieving certain predetermined objectives, managers must know how the people in the organization behave. Organizational behavior provides way for understanding human behavior in all the directions in which human beings interact. Group level and intergroup level.
- Individual level: The behavior of human beings as a social man is the first issue in behavioral science. It provides for analysis why and how an employee acts in a particular way. As will be seen later, human behavior is a complex phenomenon and is affected by a large number of factors-psychological, social, cultural and others. Organizational behavior integrates these factors to provide simplicity in understanding human behavior.
- Interpersonal level: human behavior can be understood at the level of interpersonal interaction. Such interpersonal interaction is normally in when one focuses on the influence of one’s peer and its effect in working relationship, or examines the superior subordinate relationship; it is obvious that the two-person relationship is inevitable in the organization. Organizational behavior provides means for understanding this interpersonal relationship in the organization. Analysis of reciprocal relationship, role analysis, and transactional analysis are some of the common methods which provide such understanding.
- Group level: Though people interpret in any way at their individual level, they are often modified by group pressure which, thus, becomes a force in shaping human behavior. Thus, individuals should be studied in group also. Research in group dynamics has contributed vitally to organizational behavior and shows how a group behavior. Thus, individuals should be studied in group understanding group behavior which is very important for organizational is build its organizational morale and productivity.
- Controlling and Directing human behavior: After understanding the mechanism of human behavior, managers are required to control and direct the behavior so that it conforms to standards required for achieving organizational objectives. Thus, managers are required to control and direct the behavior at all levels of individual interaction. For this organizational behavior helps managers in many areas: use of power and sanction, leadership, communication, and building organization climate conducive for better interaction.
- Organizational Adaptation: Organizations as dynamic entities are characters by pervasive change. In this age of environment variability, the real job of managers is to provide continuity in organizations changes by making suitable internal arrangements. However, such organizational arrangements are mostly resisted by the internal people. Thus, managers have to face without adversely affecting the need for satisfaction of organizational people it is also the essence of managing change. Management of change is seen as a self-perpetrating ever-evolving phenomenon.