Perception is the function of the information processing through any or all of the five senses of sight, touch taste, hearing and smell. Perception may be defined as a process by which people select organize and interpret information from their environment. Since it is subjective process, it may not match reality and different people may perceive and describe the same event differently.
When misconceptions occur due to error and distortions in perception, managers, in particular, are bound to make incorrect or improper decisions detrimental to the organization. It is for this reason that managers should sharpen their perceptual skills so that their perceptions of people event and objects are as close to reality as possible. By understanding the perceptual process, managers can enhance their effectiveness.
What is Perception?
Some of the definitions of perception are as under: ‘’Perception includes all those processes by which an individual receives information about his environment-seeing, hearing, feeling, tasting and Smelling.’’
Perception is an active psychological process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
It is clear from the above definition that perception basically refers to the manner in which a person experiences the world people working in, an organization difference in terms of physical characteristics such as age, sex stamina etc.